Internet Group Buying Traps Emerge In Endlessly.

Recently, the reporter received several phone calls from Foshan readers, complained that online group buying was infringed, the situation is mainly merchant price fraud, goods not plate.

According to reporters, this year's 3. 15, the Foshan Consumer Council has put

Market status

Network group purchase is developing rapidly in Foshan

According to the relevant person in charge of the Foshan Municipal Council, the way of online group buying is to complete payment on the Internet, and then consume online through the number and password of the exchange certificate issued online.

Over the past year, online group buying is no longer initiated solely by consumers themselves. It is more about the online group buying launched by the operators themselves for promotional purposes and advertising purposes, and professional group buying websites have sprung up.

Reporters learned that in Foshan, last year group buying website began to appear and showed explosive growth.

Yesterday, the reporter entered the "Foshan group buying" keyword in Baidu search column. After search, there were 13 million 400 thousand related results. Almost all items in life can find the way of group buying.

According to the head of a well-known group buying network, there are about 18 group buying websites in Foshan. These websites either stand alone in Foshan or rely on local influential forums.

At present, group buying in Foshan is still at a stage of growth, which is quite different from that in Guangzhou.

According to media reports, a well-known group buying website in Guangzhou was launched last year, with only a few thousand people registered, and hundreds of thousands of IP traffic per day. However, the number of daily IP traffic increased by more than 60 thousand in the Guangzhou area and tens of millions of people nationwide.

Insiders pointed out that the group buying network is developing rapidly. The first reason is that merchants want to promote brand and sell products through group buying, give super low group purchase price (some below ninety percent off), and two, the threshold of group buying network is low.

According to a person who is in charge of website construction, the group purchase website is the same as the approval procedure for ordinary websites. Regardless of identity, regardless of industry, no matter individual or unit or group, they can apply for it, as long as there is a domain name.

The cost of making the website is only 2000 yuan.

From domain name application, web page production to website backstage operation, 8 to 12 days can be opened online.

Some group buying networks can operate a group buying website with two people and one computer.

Some group buying products of small group buying nets are mostly products that are eliminated from big websites.

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Consumer complaints

Group buying encountered goods wrong plate false price

Recently, people in Foshan complained to reporters that online group buying was infringed.

Miss Du, who works in Dongsheng mansion, told reporters that she had tried to buy a L'OREAL haircut package at the original price of 998 yuan for the local chain hairstylist "head" in the local online forum at 108 yuan group purchase price, including perm and design hairstyle.

But in the whole process of consumption, the barber not only showed her the brand of the perm product, but also saved many steps in the midstream. For example, when she went there, she did not shampoo her hair and was immediately put on a perm. There was no design haircut. The hairdresser cut short her bangs directly without communicating with her.

Miss Europe, who has similar experience with Miss Du, also said that in the summit hairdressing shop, the service staff heard that they were group buying guests, their attitude immediately became worse, the service process was perfunctory, and they continued to sell some care in the middle, and then asked the guests to disguise their money again.

"It is indignant that after seeing the effect of the perm, the friends in the industry say that this is not the 998 yuan L'OREAL Potion on the market at all. The price must be a lie."

Miss Europe said.

In addition, Xiao Meng, who works in Chancheng, said that the group bought a cross noodle noodle line for a famous restaurant. The group bought 30 yuan online, but did not expect to go to the store to know that the original price was only 16 yuan.

It is reported that

CC reminds

Pay attention to preserving network information for safeguarding rights.

Since this year, many consumers have called to consult the online group buying rights protection issue. The Foshan Consumer Council has released the online group buying dispute as the first warning this year.

The relevant person in charge of the Consumer Council briefed reporters that the complaint was a new type of complaint last year.

Because there is no prior evidence, it can only be handled according to the principle of who sells who is responsible.

After receiving complaints, the Consumer Council will first find a group buying website to communicate, and then coordinate business compensation.

Because of the particularity of e-commerce, it is often insufficient to claim evidence.

The Consumer Council reminds the broad masses of "group Friends" that the propaganda mail, QQ and other information about group buying must be kept well, so as to prove it in case of disputes.

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The Consumer Council reminds consumers that we should pay attention to the following points when carrying out online group buying:

1., the choice of group buying platform should be cautious.

It should be clear to choose a group purchase with legal record and high reputation.

2., some online group buying is initiated by the operator side. Such group buying is actually a kind of promotion, many of which are prepaid consumption, so remind consumers not to buy goods that are not satisfied because of low price and temporary heartbeat.

3. there will be some price traps in online group buying.

There are businesses secretly pushing up the price tag, and then discounting it, so that consumers will get preferential discounts.

4. avoid direct payment when participating in online group buying.

There are a lot of group buying, although there are three payment channels for Alipay, but in practice, they are paid directly to the account specified by the initiating group buyer.

This is different from the general shopping confirmation payment, and some consumers may be misled.

5. pay attention to online group buying after-sales service related information.

Consumers must pay attention to the professional level, after-sales service and other information of the business.

Daily life consumption, such as catering, beauty, etc., it is best to choose their familiar businesses and products are more reliable.

6. if there is a consumption dispute, please complain to the Consumer Council as soon as possible.

After the dispute of online group buying, the subject of complaint is not only the group buying website, but also the entity operator who provides goods or services.

Consumers should keep good evidence, such as downloading the content of consumer service, prompting consumption SMS, etc.

Don't give up your legitimate interests simply because it is difficult for the online group buying to identify complaints.

7. pay attention to ex post evaluation.

Some online group buying websites will provide consumers with an opportunity to evaluate later, and hope that consumers will attach importance to this platform and make a correct evaluation.